1. Definitions

• "Company" refers to Techway Pty Ltd trading as WiringCrew.
• "Client" refers to the person or entity engaging the Company.
• "Services" refers to all cabling, installation, and related works provided.

2. Scope of Work

The Company will carry out services as outlined in the quotation or agreement. Any work outside the agreed scope will be treated as a variation and may incur additional charges.

3. Pricing & Payment Terms

• All prices are in AUD and may be inclusive/exclusive of GST (as stated).
• A deposit (30–50%) may be required for larger projects.
• Full payment is due within 7 days of invoice unless otherwise agreed.
• Late payments may incur additional fees, and services may be suspended for overdue accounts.

4. Call-Out & Travel Fees

• A minimum call-out fee of $100 applies to all service visits.
• Additional travel charges apply for regional Western Australia and will be quoted based on distance and time.

5. Variations & Additional Work

• Any additional work requested after commencement must be approved.
• Variations may result in additional charges and extended timeframes.
• Approval may be given verbally, via SMS, or email.

6. Site Access & Conditions

The Client must provide safe and reasonable access to the site. The Company is not responsible for delays due to:

• Restricted access
• Unsafe conditions
• Hazardous materials (e.g., asbestos)

Additional charges may apply for difficult environments.

7. Compliance & Standards

All work complies with:

• ACMA cabling regulations
• Relevant Australian Standards (AS/CA S009)

Compliance documentation (e.g., TCA1) will be provided where required.

8. Client-Supplied Equipment

• No warranty is provided on client-supplied equipment.
• The Company is not responsible for faults, compatibility, or performance issues related to such equipment.

9. Warranty

A 12-month workmanship warranty applies from the completion date. This does not cover:

• Third-party damage
• Misuse or tampering
• Environmental damage (water, pests, power issues)

10. Limitation of Liability

The Company is not liable for loss of profit, data, or business interruption. Liability is limited to the value of the services provided.

11. Cancellations & Rescheduling

• Cancellations within 24 hours may incur a fee.
• The Company may reschedule due to operational requirements.

12. Delays & Force Majeure

The Company is not responsible for delays caused by:

• Weather
• Supplier issues
• Government restrictions
• Events beyond control

13. Ownership of Materials

All materials remain the property of the Company until full payment is received.

14. Service Level Agreement (SLA)

• The Company aims to respond to service requests within 24–48 hours (business days).
• Urgent support may be available upon request and may incur additional charges.
• Scheduled works will be carried out within agreed timeframes, subject to site readiness and conditions.

15. Dispute Resolution

Both parties agree to attempt resolution through good faith negotiation before legal action. Mediation may be used if required.

16. Governing Law

These Terms are governed by the laws of Western Australia.

17. Acceptance of Terms

By accepting a quote, engaging services, or making payment, the Client agrees to these Terms & Conditions.